A Conversation with General Manager, Ilkin Imanov
In an exclusive interview with Lifestyle magazine, Ilkin Imanov, the General Manager of Westin Doha Hotel & SPA, shares insights into the hotel’s commitment to prioritizing guest well-being through the integration of Westin Six Well-being Pillars.
- Can you tell us about the inspiration behind Westin Doha’s emphasis on guest well-being?
Ilkin Imanov: Absolutely. At Westin Doha, we believe that hospitality goes beyond providing a place to stay. It’s about creating an environment that nurtures the well-being of our guests in every aspect of their experience. The Six Well-being Pillars—Sleep Well, Eat Well, Move Well, Feel Well, Work Well, and Play Well—are the foundation of this philosophy.
- Let’s delve into the pillars. Starting with ‘Sleep Well,’ how does Westin Doha ensure a restful experience for guests?
Ilkin Imanov: In our thoughtfully designed rooms, we’ve implemented the Westin signature Heavenly Beds, complemented by an exclusive calming lavender balm and the premium Westin white tea Bath & Body set. We aim to provide a sanctuary where guests can unwind and enjoy a truly rejuvenating sleep. Additionally, our Sleep Well menu offers a selection of carefully crafted, sleep-inducing options, ensuring our guests have the most peaceful night possible
- ‘Eat Well’ is another pillar. How does Westin Doha promote culinary excellence while prioritizing health?
Culinary excellence is paramount to our commitment to well-being. Our dining establishments offer a range of nutritious and delicious options. We’ve curated a Westin Eat Well menu, designed to promote healthy eating without compromising on flavor. Families can also indulge in our Eat Well Kids Menu, ensuring a well-rounded dining experience for all
- Interviewer: ‘Move Well’ focuses on staying active. How does Westin Doha facilitate this for guests?
Ilkin Imanov: We’ve invested in state-of-the-art fitness facilities and offer a range of recreational activities. Guests can choose from various fitness classes, engage in outdoor sports, or take advantage of our well-equipped Westin Workout Studio to maintain their fitness routines while traveling. Our Gear lending service provides them with the tools they need to stay active and explore Doha.
- ‘Feel well’ is about wellness activities. What services does Westin Doha provide for guests?
Ilkin Imanov: A variety of wellness activities await our guests, promoting relaxation and rejuvenation. Whether it’s a spa treatment or experiencing the ultimate in relaxation with our signature Heavenly bath, we ensure guests prioritize self-care and well-being during their stay.
- Let’s talk about ‘Work Well.’ What does this pillar entail?
Ilkin Imanov: ‘Work Well’ is designed to cater to the needs of our guests who are balancing work and travel. We provide an environment that supports productivity, whether through well-equipped business facilities, comfortable workspaces within rooms, or access to essential business services.
- Lastly, how does Westin Doha’s commitment to the Six Well-being Pillars align with Qatar’s local tourism strategy?
Ilkin Imanov: Our dedication aligns seamlessly with Qatar’s vision of providing world-class hospitality experiences. By prioritizing guest well-being, we contribute to the country’s reputation as a destination that cares for the holistic well-being of its visitors.
In conclusion, Imanov stated, “Our dedication to well-being is not just about meeting the needs of our guests; it’s about exceeding their expectations and creating memorable experiences that resonate long after they leave. We are proud to be a part of Qatar’s tourism journey, contributing to the country’s reputation as a destination that values the well-being of its guests.”
